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Looking for answers? You've come to the right place!

What is a Photo Slab?
Simply put, a Photo Slab is an awesome way to showcase your photographs! Full-color images are printed directly onto thick-set pieces of wood and metal, turning your digital pictures into stunning masterpieces. Click here to learn more.

How thick are Photo Slabs?
A great feature of Photo Slabs is how substantial they are! The Original Maple Slab is 1-3/8″ thick, The Elements Slab is 1-1/2″ thick, and The Light Birch Slab is a whopping 1-5/8″ thick!

How long does it take?
Most orders ship within 8-12 business days.

How do I hang my Photo Slab?
Each and every Photo Slab is shipped complete and ready for hanging. Hardware and instructions are included!

Can I hang my Photo Slab outside?
All of our products are best suited to indoor use and away from direct sunlight so they can be enjoyed for years to come.

What type of slab should I choose?
It depends on your decor (and personal taste.) The grain is what makes each Photo Slab special. Wood grain, whether in the Original Maple or Light Birch slab, is warmer toned, textured, and unique due to the growing conditions for each tree -- no two pieces of wood, even from the same tree, are alike. The metal grain in the Elements Photo Slabs is smooth, cool to the touch and allows for a modern feel to your artwork. Click here to learn more.

I need help picking a size!
No problem! Whatever your space, we have a wide selection of sizes that are sure to have you covered. Click here for help deciding what size is best for you.

Do you offer custom sizes?
Yes! Please contact us to request a quote for your custom order.

What image types are allowed?
A high resolution JPEG is preferred. For best results, use image files that are sized 2MB-20MB. A blurry photo results in a blurry Photo Slab, so please upload the highest resolution possible. 300ppi files in RGB format are ideal.

What payment types do you accept?
For your convenience, we accept all major credit cards — Visa, Mastercard, American Express, and Discover.

How do I redeem a coupon?
During checkout, simply enter your coupon code in the 'Discount' field and click"Apply".

How much is shipping?
We keep it simple. All of our orders ship UPS Ground for a flat-rate of $9.95 in the continental USA. Tracking info will be e-mailed to you upon completion of your order.

What are those spots in my Photo Slab?
Maple and birch wood are both natural origin products. They will vary in water and mineral content depending upon the growing conditions present for the trees. These “spots” are completely normal and do not reflect a defect in the wood but rather uniqueness.

100% Satisfaction Guarantee
If you aren’t happy we aren’t happy! The creative team at Photo Slabs stands behind every product we make with a 100% love it or return it guarantee. Click here for the fine print.

Help! My Photo Slab arrived damaged.
We carefully package your Photo Slabs to arrive at your home or office in perfect condition just as it left our hands. In the unfortunate event that your product is damaged in shipping, please take a photo of the damaged piece (and the box it was shipped in) so that the carrier can cover the damages for a replacement. Please report any damages from shipment within 5 days of receipt, along with photos to our staff, so we can get you a replacement shipped out promptly.

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